Amadeus IT Group S.A, leading Spanish multinational technology company that provides software solutions for the global travel and tourism industry with its headquarters in Madrid, is harnessing the power of generative artificial intelligence through its partnership with Microsoft.
These operations are led to simplify a hotelier's ability to search for and understand business intelligence data using the chatbot's functionality.
Today it is essential for hoteliers to have fast, functional and above all simple access to business intelligence information that allows them to make safe and timely data-driven decisions.
In response to this, Amadeus unveiled plans to incorporate generative artificial intelligence into an innovative new chatbot for its business intelligence suite that will debut with Agency360+TM.
The Amadeus Advisor chatbot, built on the Azure OpenAI service, known for offering industry-leading artificial intelligence, coding and language models that allow a variety of use cases to be optimized according to specific needs, is based on the strategic partnership between the two technology companies to promote a strong collaboration leading to a successful innovation in the travel industry.
In addition to accessing the comprehensive travel agency and corporate booking data available in Agency360+, hoteliers can use the new Amadeus Advisor chatbot to enter complex data requests and receive responses quickly, effectively, comprehensively and in natural language.
Among the significant advantages of the application of generative AI is the ability to instantly collect and classify a thorough and detailed level of information to accelerate the optimal analysis of complex data and pave the way for more strategic business decisions.
Whether Hotel revenue managers looking for information on their ADR, average daily rate, room forecasts and revenue will see the whole process simplified, an action that will be more agile and eliminate the need for manual searches.
Staff with less experience and technical familiarity will have less difficulty in managing the data that is generated to access the solution by entering a search through the chatbot and then applying their results to operation, marketing, distribution and sales strategies.
Microsoft Managing Director Travel, Transport & Logistic said he was pleased to partner and collaborate with Amadeus on this innovative AI-powered experience that leverages Amadeus' extensive experience in travel and hospitality management with capabilities; of Azure OpenAI Service.
As additional details, the Managing Director commented that Amadeus Advisor now offers a smarter experience to hoteliers globally that accelerates operational efficiencies and real-time decision-making, and that this strategic partnership represents the clear goal of driving innovation together and building the future of the travel world.
Amadeus' Senior Vice President, Business Intelligence & Data Solutions, Hospitality declared that the group is committed to innovation to consolidate and shape the technological future of hospitality and the Amadeus Advisor chatbot based on the Azure OpenAI service is a clear example of this ambition.
The Vice President added that these operations are a milestone and highly transformative in providing a more responsive and intelligent technology by eliminating the need for hoteliers to analyze data manually with a tool that presents complex information in a simple, easy-to-understand format, saving time to focus on more strategic revenue-generating initiatives.
Link : https://www.expreso.info/noticias/agencias/101176_amadeus_introduce_tecnologia_impulsada_por_la_ia
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