LATAM Airlines Group S.A,. more simply known as LATAM Airlines or LATAM Group, air passenger and cargo transportantion holding company headquartred in Las Condes - Santiago de Chile with secondary headquarters in in São Paulo - Brazil and offices in Colombia, Ecuador, Paraguay and Peru for the third consecutive year has been recognized with the highest rating in the category of global airlines of the APEX 2025 Ranking.
This ranking determines the achievement of the Five Star Global Airline title, with a nomination that is based solely on passenger comments and ratings with data collected through APEX's partnership with Concur®'s TripIt, the world's top-rated travel organization APP.
For this 2025 edition, passengers rated nearly one million flights and more than 600 airlines, considering different aspects such as srat comfort, cabin service, onboard entertainment, gastronomy, airport lounges and VIP lounges, and Wi - Fi connection among others.
One of the strong points of LATAM Airlines Group is undoubtedly the on - board experience, which includes a variety of services that contribute to making passengers experience not only a comfortable journey but also a fun and enjoyable one.
Among these are the renovated and comfortable cabins of the aircraft with ergonomic seats recognized in all the region.
With LATAM Airlines Group passengers also have various entertainment options for all tastes, hosted on the LATAM Play platform which has the largest and most exclusive content library existing in Latin America with a wide selection of more than 240 movies, including Disney+, Paramount+, and Max, 740 TV shows, and 1.500 music tracks, as well as a variety of options ranging from educational and wellness content to original showcasing regional artists.
In the specific case of Brazil, passengers can enjoy popular live TV channels such as GloboNews, Globo and Multishow.
As far as connectivity is concerned, LATAM Airlines implemented free Wi - Fi for LATAM Pass customers on domestic and regional flights, a service that covers 100% of the fleet in Brazil, while in Chile is already exceeds 60% of aircraft.
In - Flight gastronomy is undoubtedly another of the excellent attribute of the company, the passengers value, a lot thanks to the courtesy service on domestic routes and the unique recipe program for long - distance flights, "flavours that Transport", a slogan which emphasizes the cultural - gastronomic heritage of South America led by emerging female chefs who represent regional cuisines on board.
LATAM Airlines Group continuosly analyzes passenger preferences and carries out segmented actions for each passengers, with the aim of improving trips and providing personalized service, both on board and on the ground, which has resulted in teams that are prepared and that constantly and actively listen to customers.
LATAM Airlines Group's Vice President of Customers, Paulo Miranda, said it is an honor to receive the 5-star APEX rating for the third year in a row.
All that reflects the group's commitment to continue to provide excellent service on every flight and inspires us to continue to improve every detail to offer a unique and unforgettable experience to all those who choose to fly with LATAM Airlines Group.
Link
https://www.expreso.info/index.php/noticias/transporte/103416_los_pasajeros_reconocen_latam_airlines_con_la_maxima_calificacion_apex
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