Cancún, a premier Caribbean resort city located on the northeast coast of Mexico’s Yucatán Peninsula, renowned for its 22 kilometres of white - sand beaches and vibrant nightlife, through the “Andrés Quintana Roo” Taxi Driver’s Unit in Benito Juárez is modernising its taxi fleet to prioritize its tourist safety and fare transparency.
The Taxi Union launched the Flywheel technology platform, a new exclusive application for taxi service that seeks to reinforce the safety of users and operators integrating connected technology, including artificial intelligence (AI), real - time GPS tracking linked central command centres, and 360 - degree video surveillance cameras, built - in panic buttons.
These integrated features operate as follows:
· Video & AI Surveillance: Upgraded cabs features 360 - degree cameras to record the interior and exterior of the vehicle, backed by built - in video analytics to monitor suspicious incidents.
· Real - Time GPS Tracking: The union continuously monitors vehicle geolocation, enabling immediate emergency responses and providing an exact record of travel routes.
· Passenger Panic Buttons: In the event of a threat of emergency, drivers or passengers can trigger a built – in alarm that alerts the police and central dispatch.
· Digital Taximeters: To avoid overcharging and haggling, digital taximetres are being rolled out to guarantee that fares are strictly calculated by distance.
With this measure, the union seeks to strengthen confidence in the taxi service in Cancún, improve the surveillance of the units and expand the digital options available to users and operators.
Secretary General of the taxi union, Rubén Carrilo, reported that implementation of this technology will be gradual. So far the first 50 taxis have already been equipped with the system, while more units will be added daily, without there being an established limit for their incorporation.
The taxi union leader explained that Flywheel has security cameras connected to the C5, a geolocation system and permanent monitoring, as well as a renewed chromatic system to identify the units that are part of this platform.
The Secretary General pointed out that this innovation is part of a strategy to open new income and work opportunities for the concessionaires and operators that are part of the union and that the association opens the doors to all those who believe in the union and see it as an area of opportunity to have more sources of income and more job opportunities.
The union head also clarified that Flywheel does not replace eTaxi, but that both applications continue to operate in parallel as exclusive tools for taxi drivers affiliated to the“Andrés Quintana Roo” Union.
The leader of the entity also stressed that about 80 percent of the he union’s vehicle fleet is in a position to be incorporated into the new platform, because they are modern units that meet the necessary characteristics to install the technological equipment.
As reported by REPORTUR.mx, in May, new incidents related to the taxi service in Cancún once again generated controversy on social networks and among visitors, amid the efforts of authorities and tourism sectors to strengthen attention to destinations such as Cancún and Playa del Carmen towards the 2026 FIFA World Cup.
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