The United Arab Emirates has launched an AI - powered HR assistant designed to revolutionise public sector management within the federal government, as reported by Emirates News Agency (WAM), the official news agency of the country based in Abu Dhabi.
This initiative marks a significant step towards transforming the federal human resources system and workforce management enhancing the quality of HR services for employees services, streamline the processes, providing a seamless and real -time experience, and foster a more efficient and responsive work environment, by leveraging artificial intelligence solutions to deliver advanced, innovative services characterized by accuracy and instant responsiveness.
The new system, underpinned by advanced AI agent technology, is poised to support over 50.000 employees across the United Arab Emirates government and in its initial phase the AI assistant offers 108 services, autonomously handling 80% of legislative enquiries.
This automation is projected to serve an estimated 1.700.00 working hours annually, significantly reducing the burden on technical and legal HR support team, completing tasks, processing transactions, delivering services and responding employees inquiries on their behalf.
The AI assistant operates by reading and analyzing data from the Bayanati, the federal government Human Resources Information Management System, providing, accurate, tailored responses through interactive written and voice channels in both Arabic and English – without human intervention.
The initiative reflects the United Arab Emirates’ broader vision of leveraging artificial intelligence to enhance government operations and reinforces the country’s global leadershiop in AI - driven public sector innovation.
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https://tvbrics.com/en/news/uae-government-launches-ai-powered-hr-assistant-to-revolutionise-public-sector-workforce-management/
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